STFU && RTFM

I’ve had a few cases of users running into this error message in Lotus Notes 8.0.1:
 

 
The problem is tied to the embedded version of IBM’s instant messaging system Sametime, and has been reliably reproduced in any of the following conditions:
 

• Initiating a chat session
• Clicking the telephone icon
• Receiving a chat

 
According to IBM, the problem is solved by upgrading to version 8.0.2, and they also say there’s a hotfix available.
 
There is, however, a workaround, which also seems to work reliably. Here’s how to implement it:
 

1. Open Microsoft® Internet Explorer
2. Click Tools -> Internet Options -> Advanced (tab)
3. Locate the option “Disable script debugging” and put a check mark in the box
4. Locate the “Display a notification about every script error” line and remove the check mark in the box
5. Check the option “Disable Script Debugging (Other)”

One Response so far | Have Your Say!

1. 

   Aleksander R. Rødner
   October 15th, 2008 at 9:24 pm #

   I’m not sure what you mean by that; I’ve only seen this error on one machine. Although it *was* a laptop, that’s hardly the reason for the error, as the error in question seems to be caused by the interface between SameTime and Internet Explorer.

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