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Lotus Notes has a plethora of more or less (usually the latter) legible and understandable error messages. One of them I encountered the other day. The situation is as follows: a client of mine told me Notes had crashed, and she was now unable to restart Notes due to a rather cryptic error message: “An Error Was Encountered While Opening A Window”.
Now if we only knew why. The problem, it turns out, is that a process called NTASKLDR is still running. Knowing this, we also know how to resolve the problem. The solution is to kill the process called NTASKLDR. Open the task manager (
CTRL+SHIFT+ESC, open the processes tab, find the process and end it.