This article was been published more than a year ago. The information may be outdated.
Like their physical counterparts, software tools are absolutely necessary for successful IT support. I usually divide them up into two categories; CD images and executables. In my last post, I covered CD images, now to the executables I bring with me:
- Autoruns is a nifty little app from SysInternals that lets you quickly and simply see what executables are launched at startup
- The Magical Jelly Bean Keyfinder Does exaclty what it says; finds the registration keys for the software you’ve got installed, which is practical if you need to reinstall them
- When Lotus Notes starts misbehaving, stopping it dead in its tracks is at times the only solution. KillNotes does just that
- Malwarebytes’ Anti-Malware (MBAM for short) is a great tool for finding and eradicationg malware and spyware
- Process Explorer
- Process Explorer Is another nifty app from SysInternals, letting you do so much more than the task manager does
- SpaceMonger is a little app that shows you, graphically, what files are taking up all your hard drive real estate
- TeamViewer is a free and simple remote control and assistance app that I’ve been using for some time, with great success
I usually carry these files with me on a memory stick, as well as having them stored at my Dropbox.