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Citrix: Resolve SSL Error 61 on Windows

This article was been published more than 6months ago. The information contained herein may be outdated.

Some weeks ago, I had a user call in, saying that she got the following error message when trying to launch applications from our Citrix farm:

Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. SSL Error 61: You have not chosen to trust...

Luckily, this error is readily remedied, by installing an update for Root Certificates from Microsoft. Once the update was installed, the application launched without further incident.

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