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Adding a shared mailbox in Outlook

A not infrequent question at work, is how to add a second mailbox in Outlook. Here’s how:

  • Open Outlook
  • Click File
  • Go to Account settings, then account settings again
  • Double click your current account
  • Click “More settings” in the Server settings tab
  • Go to the “Advanced” tab, and click add
  • Add the mailboxes you want to add.

I generally also uncheck the box for downloading shared folders, as these can often be too large to have everything downloaded, and Outlook often hangs while downloading them.

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