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Month: October 2018

Unroll a twitter thread

Last week, I showed you how you can quickly and easily create a coherent Twitter thread. Reading Twitter threads can be a bit of a hassle, though, so of course someone made a web app to hep with that. The site is called Thread Reader App. Useful though it is, it could have been a bit more intuitive to use, so here’s how you unroll a thread:

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Creating a coherent Twitter thread

I have recently gotten back into using Twitter, after having left it as little more than a channel through which I promote the posts on this blog for a fairly long time. In the past, when I have had something on my mind taking more than 140 (well, 280 now) characters to say, I’ve simply written a tweet, then replying to it and replying, in turn, to the reply until I’m done.

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A long career ahead

I celebrated my 35th birthday this past week. As I was getting ready for work one morning, I looked into the mirror and realised that – barring some drastic, and highly unrealistic, changes in approaches to retirement – I will likely be part of the work force for (at least) as long as I have presently been alive. Counting my service as a conscript in the Royal Norwegian Navy, I have been part of the workforce for fifteen years, which means that I will have been part of the workforce for a total of (at least) fifty years when I eventually retire.

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Thoughts on single piece flow in IT support

My first IT job was a one day per week internship with a pharmaceutical company while I attended my last year of high school. It was the first time I was exposed to the constant stream of support and service calls that makes up a large part of the day to day life of a support technician. I remember having a distinct impression that the IT department was constantly over-worked, always having too many things to deal with.

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The value of Kanban

Kanban (capital-K, as in the method) uses a kanban (lowercase-k, as in the board) to visualise and reduce work in progress (WIP for short). This is the most well-known, and visible, part of Kanban. It is achieved by limiting how many pieces of WIP any one work centre can have assigned. At first glance, this may seem to be incompatible with IT support work. This is as erroneous as assuming Kanban is incompatible with knowledge work in general, whereas it has been proven to be an excellent match for software development (for details, I recommend David Anderson’s book “Kanban: Successful Evolutionary Change for Your Technology Business”).

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The problem with inept recruiters

I am, with surprising regularity, contacted by recruiters seeking to fill a position. While many of them call out specific aspects of my LinkedIn profile, indicating that they’ve at least taken a cursory glance at it, I am finding an increasing number of recruiters who, quite clearly, has not even bothered to do that. Here are a couple of examples of what I’m talking about (details redacted to protect the guilty):

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