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Month: November 2018

Exporting AD group members’ display name

Five years ago, I showed you how to export a list of members of an Active Directory group, using a command line query. One issue I’ve run into using this query, is that I get their user name, not their actual name, which tends to make the resulting list hard to parse. As I had a need to export a relatively large number of group members names as part of a recent ticket, I needed a solution that gave me what I wanted straight out of the box.

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From support analyst to DevOps thinker

The title of this post might seem a bit on the conceited side. After all, who am I to claim to be a DevOps practitioner, much less thinker? I will simply say that I am working to implement DevOps principles in my day to day life, am spending more than a little time reading, thinking, and writing about DevOps, and though I may not be considered a DevOps thinker today, I certainly aspire to join their ranks. The title, then, is a statement of aspiration, more than a statement of achievement.

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Let’s make work outside business hours the exception

When I wrote my blog post about important features of a service management tool, I wrote “I am increasingly coming to believe that the change management process is perhaps the most important one for success in ITIL – not to mention DevOps – adoption” – and I stand by that assessment. Not because change management is such a revolutionary idea in and of itself, but because of what true management of change means for a business.

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