Citrix: Resolve SSL Error 61 on Windows

Some weeks ago, I had a user call in, saying that she got the following error message when trying to launch applications from our Citrix farm:

Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. SSL Error 61: You have not chosen to trust...

Luckily, this error is readily remedied, by installing an update for Root Certificates from Microsoft. Once the update was installed, the application launched without further incident.


by

Comments

One response to “Citrix: Resolve SSL Error 61 on Windows”

  1. arentschu

    Thanks for that, but for Linux some help is added:

    Place the right AddTrust External CA root certificate (https://support.comodo.com/index.php?/Default/Knowledgebase/Article/View/917/91/ in /opt/ICAClient/Citrix/keystore/cacerts

    Installing on Fedora21 is straightforward but follow this excellent guide:
    http://kenfallon.com/installing-citrix-on-fedora-21/

By posting a comment, you consent to our collecting the information you enter. See privacy policy for more information.

This site uses Akismet to reduce spam. Learn how your comment data is processed.