Tag: five things
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Five tips for getting better support
A while back, I wrote about giving better support to users. This time, I’m turning the tables; here are five tips to get better support: Curb your anger and annoyance While I’ll concede that giving the person on the other end of the line a piece of your mind, keep in mind that their job…
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Five tips for giving better tech support
Having worked in tech support for close to five years, I find I still enjoy my work. Yes, at times, I feel like a target at a live fire exercise, but at the end of the day, I still find fulfillment in knowing that I am able to help my users. Here are five tips…