The first time I worked IT support in a professional setting, I was seventeen years old. I had gotten an internship (one day per week) with my uncle’s firm as part of my third year of vocational training, and spent a day per week with them. In the beginning, I was mostly hanging out with the IT staff, not really providing much of any use to anyone.
Author: David J. Anderson
Publisher: Blue Hole Press
A while back, a friend of mine tipped me off to this book, and said it was a book I should read. Here are my thoughts.