A not infrequent question at work, is how to add a second mailbox in Outlook. Here’s how:
A user called in, reporting that Word’s Track changes-function tagged her as “Author”, instead of her name. I opened a remote session, and started out by confirming that everything else was working correctly, and that her name had been set as the author in the settings for Microsoft Word. Stalling for time while I researched the issue, I found that it seemed to be a problem affecting particular documents. Knowing this set me on the path to the solution, as follows:
A few months ago, I had a user call in complaining that Excel would freeze and become completely unresponsive when she was working in a specific workbook. It was fairly large (10MB), but well within what the computer should have been able to handle. I opened a remote session to the computer, and started troubleshooting. My first step, as always in these cases, was to look at the event logs, which showed no relevant entries. Next, I inspected one of the files in question.
From time to time, Excel worksheets fill up with blank cells interspersed among the content. While the judicious use of whitespace can be useful, it may also make reading the worksheet somewhat challenging. Luckily, Excel has a tool to help us get rid of the blank cells. Here’s how:
Two weeks ago, I showed you the basics of working in GoPro Studio. This week, I want to show you a couple of techniques that I use to add some flair to my videos.
Action cams are made – more or less literally – to create content for streaming video services, such as YouTube or Vimeo, and while you could certainly just upload your raw footage straight to such services, a better option is very likely to be to edit them before you do so. For the time being, my needs are very simple, and I am able to get what I want done using just GoPro Studio, GoPro’s free video editing suite.
A while back, I had a user call in, telling me that all meeting invitations she received for some reason also showed up in the inboxes of a couple of shared mailboxes. I logged in to her computer remotely, and started poking about. I tried a number of fixes, including deleting her profile and recreating it, at which point i stumbled across a reference to delegates.
On a surprisingly regular basis, I get requests from users who want to send Powerpoint-presentations via email, but are stopped because the presentations are too big. 30 MB isn’t uncommon, and just the other day, I had someone with a presentation of a whopping 75 MB.