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Category: Internet Explorer

Resolving error code 0x9c47 when installing Internet Explorer 11

A user called in, wanting help troubleshooting an installation of Internet Explorer 11 that repeatedly and persistently failed. The error code was the same, 0x9c47. The error code means that a Windows Update, KB2729094, could not be found on the computer. Because it is listed as a prerequisite for IE11, the installation failed. It did not matter one bit that the update was already installed. Luckily, resolving it is pretty straight-forward – here’s how:

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Internet Explorer: Search in the address bar does not work

A while back, a user called in, complaining that he was unable to use the address bar to search, in Internet Explorer 10. He further reported that he had just upgraded from Internet Explorer 9. I originally thought it was due to problems with a plugin, so that was where I started out. After looking at all of them; enabling and enabling, restarting IE and so on, I had gotten nowhere. At all.

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