A user called in, complaining that they were unable to create a new folder in a shared mailbox. The error message they got indicated that the folder already existed. I started troubleshooting the issue, and it transpired that they had created the folder already, though it did not show up. I tried a number of fixes, including restarting Outlook, removing the mailbox from account settings, and even deleting their mail profile altogether. It was this last attempt that would lead me to the correct solution.
Thoughts on many things Posts
A few weeks ago, I wrote about my process around blogging, and how I get from ideas in my head to finished posts. A reader emailed me, asking what software I use, other than WordPress. The truth is, I don’t use a single piece of software, for a number of reasons. First, different software serve different purposes. Second, not all the software I use run on all platforms (I use both Windows and Mac, as well as using my iPhone for notes. The result is a rather messy collection of software and storage formats:
Constraints that liberate
I write words into WordPress and set a date to schedule them for publishing. End of story, right? Well, not quite.
Inspired by the series of videos by the Tested crew, here are my favourite discoveries of 2016. These are things that I have discovered or started using, which have changed – and improved – some aspect of my life.
Another year has gone by, the fourth one running in which I am writing a roundup article. While still not burdened with an overabundance of excitement, they are useful to me.
Since first picking up the car a year ago, we’ve driven more than 15000 kilometers. Regardless of the season, the car is a joy to drive. Though the rear-wheel drive can be challenging when the roads are snow covered, this is more a question of adapting to the conditions, rather than an actual problem. Likewise, even when conditions are very cold indeed (15 degrees below zero, centigrade) range is only ever a problem if you completely fail to plan (I admit that I have done so once, with the result that I had to stop to charge at a fairly slow charger for an hour to get enough power to get home comfortably).
Back in 2010, I wrote a post called “Why I blog“. All of the things I said six year ago are still true. This is still my personal KB, and I use it on a weekly basis for that very purpose. I was offered both of my last two jobs, in part due to this blog (having documented skills in written communication is literally never a bad thing for a support tech – or anyone filling any role in IT, for that matter), and I still enjoy my soapbox.