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Tag: blue/green deployment

Let’s make work outside business hours the exception

When I wrote my blog post about important features of a service management tool, I wrote “I am increasingly coming to believe that the change management process is perhaps the most important one for success in ITIL – not to mention DevOps – adoption” – and I stand by that assessment. Not because change management is such a revolutionary idea in and of itself, but because of what true management of change means for a business.

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