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Tag: Microsoft Word

Microsoft Word – generating a new normal.dot-file

I recently had a user call in with a problem; whenever she’d open a word-document, word would flash an error message, then to open in safe mode.
 
Normal.dot is the default template file in Microsoft Word. Because it contains a lot of customization settings, it is prone to corruption. Thus, many problems experienced while working in Microsoft Word can be attributed to this file. The most common fix is to force generate a new, clean version of this troublesome file. Here’s how:

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