Skip to content

Tag: Continual Service Improvement

Red flag arguments

One of many things I care about is improving the world around me. That is why I’m a union representative, it’s one of the reasons why I like my job, and it’s why I raise questions to find out if there are good reasons for things being done the way they are – and to change them if there aren’t. Every so often, I’m met with arguments that aren’t really arguments at all, and which really should prompt a re-examination of the subject matter.

Leave a Comment

The supposed incompatibility between DevOps and ITIL

I have, for some time now, been reading up on DevOps. One thing that, for some reason, keeps coming up, is that people seem to think that there is a fundamental incompatibility between DevOps and ITIL. The more I read, however, the more it becomes clear that there is no disparity at all between them. If you have been following my blog for a while, it should be fairly obvious that I have drunk the ITIL Kool-aid. Simply put, I think any operations shop that is not implementing ITIL is doing it wrong.

Leave a Comment