Tag: Exchange
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AD Group member does not show up in Exchange address book
A couple of months ago, a customer sent us a ticket, complaining that a mail group was incomplete. Specifically, his manager was not listed among the recipients. The mail group in question contained all managers, and membership was gained through dedicated active directory (AD) organisational units (OUs), one for the manager of each business unit…
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Groups and shared mailboxes – the important differences
Some time ago, a user sent a request specifically for a new shared mailbox, that all users should be able to access. When we asked why they didn’t simply use one of the already existing addresses for the use, they said something to the effect that, while there should be no restrictions on accessing the…
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Creating a Distribution Group in Exchange
Distribution Groups, commonly referred to as mailing lists, are practical tools to send email to a number of people, without having to grab each address from the address book. They are also pretty simple to create. Here is how it’s done: Exchange console: Open your Microsoft Exchange console Browse to Recipient Configuration > Distribution Group…
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Changing primary SMTP address
A user called in, and wanted to have a different address as their primary email address. After making the change, when I tried to apply it, I encountered the following error message: The root cause is a default setting in Exchange, applying an e-mail address policy. Here’s how to resolve the problem: In the properties Window, go to…