Tag: template

  • Unable to open Excel documents from Windows Explorer

    Over the last year or so I’ve had at least fifteen users complain that when they double-click an Excel document in Windows Explorer, Excel opens, but no workbook. They then have to open the document manually in Excel.   Here’s how to resolve this problem:   Open excel, then open a blank workbook Go to…

  • Microsoft Word – generating a new normal.dot-file

    I recently had a user call in with a problem; whenever she’d open a word-document, word would flash an error message, then to open in safe mode.   Normal.dot is the default template file in Microsoft Word. Because it contains a lot of customization settings, it is prone to corruption. Thus, many problems experienced while…