TeamViewer on Windows: Elevate session to have administrative permissions

One of the Support Analyst’s most powerful tools is the ability to remotely view and control the end user’s computer. One of many tools that lets you do this, is TeamViewer. If User Account Control (UAC)¬†using secure desktop is enabled, that secure desktop¬†causes remote sessions without administrative privileges to go black when the UAC prompt… Continue reading TeamViewer on Windows: Elevate session to have administrative permissions

Windows 7: Run as administrator

Like in Windows Vista, users don’t usually run programs as administrators, even if they have administrative rights on their computer. While there has been a lot of talk about whether or not User Account Control (UAC) is a good idea (which I think it is, although the implementation in Windows Vista was less than intuitive),… Continue reading Windows 7: Run as administrator