Unable to uninstall Citrix Receiver or Online Plugin

From time to time, users call in, reporting problems opening applications or desktops in Citrix. One of the many items in a support technician’s bag of tricks, is the old uninstall and reinstall routine. There are many reasons why this can be a good idea, among them that removing legacy applications that have been superseded by new versions… Continue reading Unable to uninstall Citrix Receiver or Online Plugin

Problems accessing local drives in Citrix

I’ve had a few users who have had problems accessing their local drives in Citrix. The error they get is the following:   The problem is, as one might surmise, one of access levels. To set the appropriate access level, do the following: 1: If in Full-screen mode, exit it through pressing Shift+F2 2: Right-click… Continue reading Problems accessing local drives in Citrix