Tag: Sametime

  • Notes hogs resources when logged on to Sametime

    A user called in a case, telling us that when she was using Lotus Notes, her computer would run much slower, and the process nlnotes.exe would take up most of the available CPU capacity. Thinking that the problem lay in the fact that she had Notes installed to her server share, we first installed Notes…

  • Sametime: Resolving "There was an error opening a chat session…" errors

    I recently encountered the following error message when trying to initiate a chat session with a colleague.     Apparently, the error “0x80000005” means “The element is non-existent”. What happens is that when I tried to initialize a chat with my colleague, the Sametime client tries to open a Sametime channel to this user. It…

  • Lotus Notes 8 – ‘A Runtime Error has occurred. Do you wish to Debug?’

    I’ve had a few cases of users running into this error message in Lotus Notes 8.0.1:     The problem is tied to the embedded version of IBM’s instant messaging system Sametime, and has been reliably reproduced in any of the following conditions:   Initiating a chat session Clicking the telephone icon Receiving a chat…