Guiding principles for IT work
- The world is full of fascinating problems waiting to be solved
- No problem should ever have to be solved twice
- Boredom and drudgery are evil
- Freedom is good
- Attitude is no substitute for competence
These five have been part of my guiding principles in what I do. In particular, the second one is a big part of why I write this blog. Some of what I write is reproduced elsewhere by others, and some isn’t. That, however, is very much beside the point – namely that ensuring that the information is available to anyone who might want it is a good thing.
As an IT support and operations professional, it is sadly true that we all too often are unable to truly solve an issue – or for that matter prevent an issue to reoccur. Having a known – and documented – solution helps ameliorate this fact.