Since a software update some time ago, my Mac has been asking me “Where is FinderSyncAPIExtension?” with irregular intervals, and always following a reboot:
Thoughts on many things Posts
A common occurrence when contacting IT support, is that you are requested to reboot the computer, to see if that helps. From time to time, users are reluctant – or even unwilling – to do so, and ask why. The reason is very simple; experience has shown me, and many other IT professionals, that reboots help. Here’s a few examples from a single day at work: Continue reading When in doubt, reboot
Funny, isn’t it, when a new product, which changes the market arrives, another – from a competing brand – is not far behind? So, too, with camera drones (although I might add that the topic of this discussion came about a fair bit sooner than I had thought). At any rate, following GoPro’s announcement of the Karma drone (which I covered last week), DJi announced their new drone, the Mavic, which is specced and sized to compete in exactly that segment; small drones that easily pack into a backpack. Before I get into it, let me just say that I have not actually interacted with either, but I have read a fair number of articles on either, and base my comments on those. Continue reading Which camera drone – a look at the changed market
I have made no secret of the fact that I like what GoPro are doing in the action camera market, and my thoughts on the GoPro Hero Session are here. I was very excited to hear, as I did a few weeks ago, that they would launch their own drone, to compete with DJI and the other manufacturers of camera drones out there, not least because I have been thinking about getting one of my own.
I had a user call in, who was unfamiliar with Office 2013, having only worked with previous versions of Office, and wanting to know how they could add a BCC recipient to the meeting request.
Some time ago, I had a user call in with a bounceback issue. They had sent us a screenshot of the bounceback, informing us that the email became illegible when they tried to forward it to us. I called the user up, remote controlled her computer, and had her demonstrate the issue, and sure enough; when she hit forward, all text turned to chinese (or chinese-looking) characters:
From time to time, Excel worksheets fill up with blank cells interspersed among the content. While the judicious use of whitespace can be useful, it may also make reading the worksheet somewhat challenging. Luckily, Excel has a tool to help us get rid of the blank cells. Here’s how: Continue reading Excel: Quickly remove blank cells
I know that it has been a very short time indeed since I last changed the theme, but I have not been completely happy with Latte, either. In particular, the fact that it has too much white space on either side of the posts when viewed on a large monitor has bothered me, but also the size of the header image, neither of which can be changed on Latte.
Some time ago, I was talking to a user on the phone, while remotely controlling their computer. I needed to connect to a folder on a network share as my admin account, rather than that of the logged-in user, but kept running into the following error: Continue reading Resolving Error 1312 when mapping a folder on a network share
Following on from last week’s post, I’d like to take a look at the various ways in which I can be contacted through secure channels. If you’re on a smart phone, you can reach me through Whisper Systems’ Signal App. I also have a GPG key pair. My public key is: