As a FotoWare Customer Support Engineer, one of the issues I see on a somewhat regular basis, is that users have installed the most recent version of FotoStation, without having a valid license for that version. Simply put, if so, they will not be able to run FotoStation. On Windows, you simply uninstall the new version, install the version for which you have a license, and, as they say, Bob’s your uncle. On a Mac, however, you need to also remove the .bom and .plist files before you can install the version. Here’s how:
- Delete FotoStation from the application folder
- In Finder, click Cmd+Shift+G
- In the dialog box, enter
/var/db/receipts - Scroll down until you come to the entries starting with
com.fotoware... - Delete the files called
com.fotoware.pkg.FotoStation7Installer.bomandcom.fotoware.pkg.FotoStation7Installer.plist
That’s it, you are now ready to install the version of FotoStation for which you have a license.
Caveat lector: I used to work with support at FotoWare. This blog is my own space, I am not paid to write it. I write about FotoWare and FotoWare products because I believe in them.
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