Adding a shared mailbox in Outlook

A not infrequent question at work, is how to add a second mailbox in Outlook. Here’s how:

  • Open Outlook
  • Click File
  • Go to Account settings, then account settings again
  • Double click your current account
  • Click “More settings” in the Server settings tab
  • Go to the “Advanced” tab, and click add
  • Add the mailboxes you want to add.

I generally also uncheck the box for downloading shared folders, as these can often be too large to have everything downloaded, and Outlook often hangs while downloading them.



By posting a comment, you consent to our collecting the information you enter. See privacy policy for more information.

This site uses Akismet to reduce spam. Learn how your comment data is processed.